How to distinguish whether an international freight forwarder company is reliable or not needs to be analyzed from several perspectives, including the quality of international logistics operations, the actual situation of the enterprise, the comparison of logistics resources, the service performance before and after receiving orders, and the market reputation. The reliability of freight forwarder company is geometric, and whether it is in harmony in the end, it is necessary to pass trial orders and use practice to finally decide whether long-term cooperation can be achieved.
Whether an international freight forwarder company is reliable is often affected by subjective judgments. Some people think that good service means an excellent international freight forwarder company. Comprehensive analysis in terms of:
1. The real situation of the enterprise
The larger the scale of the international freight forwarder company, the greater the chance of being reliable, but it does not mean that everything will be fine. After all, large-scale and unreliable enterprises are also common. Open Qichacha or Aiqicha and other tools to check whether the company has risk warnings, such as the following situations:
Those with associated risks, the list of dishonest persons, and even these companies that operate abnormally, eventually stay away from cooperation. Large-scale enterprises can guarantee the quality of service to a certain extent. Compared with small and micro enterprises, the guarantee of credibility is naturally higher, while large-scale companies are It has been recognized by the market in the long-term operation process, so it is a good choice to choose a large-scale enterprise.
2. International logistics quality
After understanding the basic situation of international freight forwarder company, you need to know the international logistics quality of this company, one is the quality of international logistics channels, the other is the quality of international logistics services, for example, whether to pick up the goods, whether there is online inquiry Whether the system and operation reply information is timely, whether the problem is responded and solved in time, etc., mainly whether there is a high-quality logistics channel.
3. Attitude before and after service order
The level of service mainly depends on the service attitude, which plays a key role in the smooth operation of the entire international freight forwarder. A high professional level can also improve the service level, but a consistent and sincere service attitude will bring customers a home away from home. I feel that the consistent service attitude before and after receiving the order will leave a deep impression on customers.
4. Word of mouth on the Internet
We often see stories about choosing an international freight forwarder company to step on the pit. An excellent international freight forwarder company is rarely such news. Of course, malicious rumors cannot be ruled out. Everyone on the Internet has a right to speak. Bad service attitude and other information can be checked out.
5. Field trips
After a comprehensive understanding of various previous stages, if you consider the safety of goods, especially the large-scale cargo transportation of international logistics, such as FCL transportation by sea, products with relatively high value, etc., I would like to feel the international freight forwarder company. Service level, service quality, then on-site inspection.
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